|ORDER, PRE-ORDER AND SHIPPING STATUS|
This page started as a way to update customers on what's going on with specific pre-orders. Have we received the product, when will they ship etc. As we get a pretty constant stream of emails asking that, an immediate auto-reply is sent with a link to this page.
This page will act in lieu of us needing to write constant and time consuming individual responses to the same questions repeatedly, which actually takes time away from the very thing you want to know about - packing and shipping orders.
So, assuming an update regarding what you're asking about already exists on this page, the email auto-reply with the link here will be the only response sent in those cases.
We recommend, once you're aware of this page's existence, that you check here first going forward before emailing / messaging us as if the answer is already here in some form, there isn't going to be more information we can give you.
We do not predict or give estimates about when individual orders will ship, because many factors contribute to that and it may turn out to be wrong.
WHATEVER IT SAYS HERE IS THE MOST UP TO DATE INFORMATION, AND MESSAGING US WILL NOT YIELD ANY ADDITIONAL ORDER SPECIFIC ANSWERS.
Keep in mind there are only TWO people who work at 20 Buck Spin. Not just for order fulfillment but two people total. Thanks.
PS: If you do find you still need to email us for something not addressed here, please strike a polite tone to your message - the best way to ensure we reply. Entitled attitudes and bitchiness will be ignored.
CURRENT ORDER / PRE-ORDER SHIPPING UPDATES:
FRIDAY SEPTEMBER 29:
We've been shipping TOMB MOLD pre-orders all week in addition to trying to keep pace with new non pre-order stuff that comes in daily. We've only made a small dent in the pre-orders thus far despite shipping something like 500. You may see people online start to post pics and think 'hey I ordered on the first day'. Yeah, just orders from the first day were on the level of order volume we normally would get in about 4-8 weeks. So it's gonna take some time. Also as mentioned in a prior update, the new shirts are still at least a week or two from being printed by Pyre.
These took longer than expected at the plant. A few of the variants are shipping to us from the plant on Monday. Two of the variants, including the RED/BLUE merge are still not pressed. We hope they will be next week and ship soon after.
MONDAY SEPTEMBER 25:
On Friday we received the bulk of the TOMB MOLD 'The Enduring Spirit' vinyl, as well as tapes. The remaining vinyl and the CDs are set to arrive later this week.
Although the release date is October 13th we will begin shipping those immediately. Because we have more pre-orders already after one week then we've ever had in history, it is going to take all that time and more to get them shipped.
So when you start seeing people post their LPs on Instagram IT DOESN'T MEAN YOURS ISN'T COMING. As per usual, we'll be referring people to this page for updates and will not answer questions about when individual orders will ship until WAY after the October 13th release date when we've had adequate time to deal with them all. As of today we are just getting started on what will probably take well over a month considering we have other orders / pre-orders to fill besides Tomb Mold as well.
Further, if your order included any of the new shirt designs, we will not have those for at least a few weeks yet as Pyre Press gets to them. If you ordered vinyl and shirt together in one shipment, you'll be waiting until the shirts are ready as is the custom and noted on the product pages.
So, we just ask for your patience to let us do the work. I know everyone is anxious to hold their record in hand and be assured, it'll happen.
We've also been shipping the Aperture of Body vinyl EPs since last week for people who ordered it by itself or with other items that weren't pre-orders.
Finally, for those waiting on the 'Planetary Clairvoyance' shirts, there was a delay in printing but they will be ready in the next few days.
Fugitive EPs took a bit longer at the pressing plant than expected. They are supposed to finish up this week. So with any luck we'll receive them late next week and can start shipping those too finally.
Most of what we can ship of the Ruin Lust pre-orders have already shipped.
FRIDAY SEPTEMBER 15TH:
It's TOMB MOLD day! We have a lot of people contacting us for various things so it may take some time to get back to you if your inquiry requires a response. We're a 2 person team and this is our biggest drop of the year so please bear with us.
The release date for the TOMB MOLD physical formats is October 13th. I'm going to be honest with you, with the sheer level of volume we have to ship we probably will not get everything out by then. Just day 1 orders are gonna take a few weeks to get through.
Please just have patience and know that your order will be gotten to and you don't need to contact us to check the status or see if it 'slipped through the cracks'.
We will be posting regular updates right here on this page to share with you where we are at in the process and in most cases will not send personal responses about 'what's up with my order' etc. Thanks in advance and we're certain you'll be happy with your order upon arrival.
Also international buyers especially: BUY INSURANCE. We do not make good on lost / damaged in transit items unless you buy insurance and with this order volume it's bound to happen on a few.