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ORDER STATUS PAGE

 

ORDER, PRE-ORDER AND SHIPPING STATUS

 

This page started as a way to update customers on what's going on with specific pre-orders. Have we received the product, when will they ship etc. As we get a pretty constant stream of emails asking that, an immediate auto-reply is sent with a link to this page.

This page will act in lieu of us needing to write constant and time consuming individual responses to the same questions repeatedly, which actually takes time away from the very thing you want to know about - packing and shipping orders.

So, assuming an update regarding what you're asking about already exists on this page, the email auto-reply with the link here will be the only response sent in those cases.

We recommend, once you're aware of this page's existence, that you check here first going forward before emailing / messaging us as if the answer is already here in some form, there isn't going to be more information we can give you.

We do not predict or give estimates about when individual orders will ship, because many factors contribute to that and it may turn out to be wrong.

WHATEVER IT SAYS HERE IS THE MOST UP TO DATE INFORMATION, AND MESSAGING US WILL NOT YIELD ANY ADDITIONAL ORDER SPECIFIC ANSWERS.

Keep in mind there are only TWO people who work at 20 Buck Spin. Not just for order fulfillment but two people total. Thanks.

PS: If you do find you still need to email us for something not addressed here, please strike a well-mannered tone to your message - the best way to ensure we reply. Entitled attitudes and bitchiness will be ignored. Nobody got time for that bullshit. 

 

CURRENT ORDER / PRE-ORDER SHIPPING UPDATES: 

ATTN CANADIAN CUSTOMERS: Canada Post is on strike and our DHL shipping tiers are also effected by that because they partner with Canada Post for delivery there. They are seeking alternatives during the strike however if you want to absolutely ensure your package is not held up in limbo until the strike is over, use the UPS shipping option for now.

WEDNESDAY DECEMBER 4TH:

We are currently shipping domestic orders placed from 11/26-28. I expect we'll be mostly caught up by end of day Friday.

MONDAY DECEMBER 2ND:

Slowly but surely working through orders. If you've been waiting 1-2 weeks for your order to ship that's not abnormal at the moment. We're currently working through orders from November 20-21. Everything will be shipped soon. If you have some need of urgency feel free to let us know the specific reason but we are working through em as fast as possible. Holiday slowed things down last week as you'd expect.

MONDAY NOVEMBER 25TH:

We are still packing orders from the first few days of the sale November 15th / 16th. No orders placed after those days have shipped yet as of this moment, and several from those dates are still in process. 

WEDNESDAY NOVEMBER 20TH:

Hi folks. We are in the midst of fulfilling a combination of sale orders and Bedsore pre-orders. We are shipping all as quickly as possible as per usual. We have a lot of orders and a holiday coming up next week. If I had to guess I think we'll have the entire current order queue shipped in about 2, maybe 3 weeks. Thanks to the sale a lot of the orders are quite large which take longer to pack assuming you want them packed safely. Be patient and all will be shipping in short order... As per usual we won't otherwise be responding to 'when will my order ship' inquiries because like a wizard's arrival, an order never ships late, or early, but precisely when it's meant to. We'll post continued necessary updates here.

 

 

Also international buyers especially: BUY INSURANCE. We do not make good on lost / damaged in transit items unless you buy insurance and with this order volume it's bound to happen on a few.